my philips hue lights are unresponsive

Lights must be turned on. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … Why are my Hue Lights Unreachable? Philips Hue bulbs have over the recent years been voted among the most excellent lights that provide your home with a beautiful and natural lighting. Please Note: The Philips Hue Starter Kit on Amazon comes with two bulbs and a bridge. 4 - After that, your bridge will have been restored to the factory settings. Note: The circular Philips Hue Bridge (V1) is no longer supported. Here we show you some of best! Once the Bridge is back online, check to see if you can operate the lights through the Hue app. This is the device that will control all your lights. Your Philips Hue lights require power to be left on for them to work. Don’t disconnect it. Leave us a comment below. Make sure you've explored all the other troubleshooting options available to do before deleting lights from the system or triggering the factory reset button on the Hue … If your lights don't appear, force close the Google Home app and try again. Smart bulbs acting up? Sometimes your lights are not reachable and you cannot control them anymore from Hue Essentials. This does not look that smart and it is the last thing you want! 1- Go to your Philips Hue bridge. Yes, you can. I can use the names of the individual bulbs, but nothing else. Disable and re-enable the Philips Hue skill using your Alexa app. 5 - Now go you need to connect all your lights with your bridge again. Do any third-party lights work with Philips Hue Play HDMI Sync Box. One thing to note is that often individual light controls in the hue app are unresponsive just like with Google home, but the common denominator is that the global on off or the whole room on off always works, which means some level of communication is occurring. Unfortunately, there are zero third-party lights compatible with Hue’s Play sync box. Go to this post where you can see how to control your lights without switching between bridges with the Yeti - Smart Home Automation app. You can add up to 50 Philips Hue lights and accessories to one Bridge. There are some third party apps to control your Philips Hue Lights. It is an essential app for those who like to party at home! The Hue dimmer switch (that I call "remote") instantly turns on the lights when it is configured through the Philips Hue Android app. It doesn’t require internet connection unless you want to control your lights outside the network. Follow these steps: 1 - First be sure all your lights are connected and turn on. Do I need the internet connection to control my lights? By default, all Philips Hue starter kits contain a Philips Hue bridge. 6 - Go to the  â€œConnecting the hue lights to your bridge” section. 5 - Take your bulb and then enter the 6 character you need to introduce. Home control – Lights, thermostats, plugs & switches, Tell us more and we’ll help you get there, Set a light brightness to a certain percentage, Dim/Brighten lights by a certain percentage. You will be able to sync music with your lights, customize them and is free. You’ll need it later to pair your light bulbs and also to have them work with iOS 10’s HomeKit. Check the supported voice commands listed below. Something went wrong while submitting the form, Yeti connects your Philips Hue Lights with all your smart home devices, Get our top lifestyle & technology content in your inbox. I have 2 Philips Hue lights. Go to support. When I'm in either home, I can launch the Hue app and control lights. Red circled exclamation mark in the Hue app. This site uses cookies from Google to deliver its services and to analyse traffic. If you have bought a Philips Hue starter kit all lights will be synchronized and connected with the bridge automatically. Discover the Hue App. Once you have done this the Philips Hue bridge will be able to discover and connect to them. Please visit the Philips Hue support website for more information. The Hue ColorLoop lab formula is one of my favourites – it’s what I used in the YouTube video towards the start of this post. Press for 5 seconds. We use this information to comply with local privacy regulations. Click on the info icon. 10 ways that your Philips Hue lights can change color automatically Method 1 – ColorLoop Lab formula. - Customize the perfect party atmosphere with a variety of configurable options. After this, you can use Yeti - Smart Home Automation to control your lights. There are a few reasons this could be. We wrote a post that covers this issue, check it out. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Fix unresponsive lights If you have only one light that won’t respond, it could be the result of a couple of issues. I had them both set to turn off and on at specific times. I have a Philips Hue bridge installed in each home, and they do work correctly. How can I know my Philips Hue bridge IP address. If you use Yeti - Smart Home Automation app, it will let you know when you need to press that button. Verify that the Google Account shown is the one. A possible solution to slow or unresponsive Hue lights. After that click on “Ok”, 6 - Your lights are now all connected to the Philips Hue bridge. Try the following voice command word for word: Voice command: 'Hey Google, turn on the lights'. This app will turn your house into a real disco. Make sure your speaker or display and Philips Hue bridge are on the same Wi-Fi network. Go to the Philips Hue mobile app and confirm that you're able to control your lights via the Philips Hue mobile application. Do you own Philips Hue light bulbs that are successfully set up on the same Wi-Fi network? Fixing the problem is as easy as switching on all your lights. Functionality: - Synchronize your Hue lights directly with the beat of your music from a SoundCloud song/playlist, direct URL link, mic or a file on your device. Connect your mobile device to the same Wi-Fi network that your speaker or display is connected to. 2 To learn more about setting up a goodnight routine, go to the Alexa app. Control your smart lights quickly and conveniently with the Philips Hue app. 2 - Look at the back of your Philips Hue bridge and then look for a small gap next to “restore factory setting (See photo)”, 3 - Take a small stick and introduce it through the hole. If your Philips Hue lights aren’t responding, maybe it’s time to move your Hue Bridge. Add Ikea Trådfri lights to a Philips Hue system. Verify Philips Hue light bulbs are linked in the Google Home app. This app allows you to have complete control over your Philips Hue. At this point, I’d first recommend rebooting the Philips Hue Bridge. I have had them up and working for at least a year with no problem. 1 Philips Hue Bluetooth smart lights work with all Echo smart speakers/displays. Home › Forums › Hue Forum › Lights turning on/off by themselves Search for: I also have Google Home devices in both homes. This is how I, known far and wide for being, um, careful with money, came to install eight Philips Hue down lights for general lighting and three Hue Lightstrips for cabinet illumination. Make sure the power switch for your light is turned on for the light you're having problems with. Make sure that you're using a mobile device that has the same Google Account that is currently. When you use your phone to control the Philips Hue lights you are communicating with that bridge and then it will tell lights what to do (change color, turn on/off…). Can I have two Philips Hue bridges or more on the same network? With Yeti you will be able to change the color and the warmth of the bulb, create a loop of colors and also lets you create charms, routines and organize your devices by rooms. You have to press it to allow apps to control your lights. Make sure that you're attempting to control your Philips Hue lights with one of the supported commands: Note: To learn more about how to program a scene, visit Philips Hue Living scenes. I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the “Philips Lighting” skill) are “unresponsive”. 3 - The third light means that your Philips Hue has internet connectivity. So that, you don't need even to download the Philips Hue app, you can directly get Yeti and start controlling your lights with it. Here, we will present some of the most common issues that you can come across while using Philips Hue lights and their solutions. If your Philips Hue bridge doesn’t work and you can’t find it with the original Philips Hue app you probably need to do a factory reset. This is a security system to avoid rest of people controlling your lights without permission. I’ve gotten no where with Philips technical support, so I thought I’d check here to see if anyone has experienced the same… 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. The Bulbs are not turned on at the mains; Too far away from your bridge; Too far … 2 - Second light means that your Philips Hue bridge is connected to the home network. 6. If you're unable to control your Philips Hue light bulbs via voice commands through the Google Nest or Home speaker or display, try the following. No, all you need to have is your Philips Hue bridge connected to a local network and then connect your phone to the same network. Connecting the bridge to your network is as easy as taking an ethernet cable and then connect it to your bridge and your router. Amazon Alexa and Philips Hue Connection Problems. In case you buy new lights or the bridge doesn’t recognize all your lights, follow these steps to add the lights to your bridge: 4 - Click on the + button and then search, 5 - It will search for your lights automatically. To do so, unplug the device and give it a few minutes to reboot. If your Philips Hue light bulbs are still not listed under 'Devices' then follow these steps to relink your account. Connect with Philips Hue. Launch Amazon Alexa app on your smartphone. How to reset Philips Hue bulb via Amazon Echo Plus. Go to Add Device; From the list of device types, Select Light. When you use your phone to control the Philips Hue lights you are communicating with that bridge and then it will tell lights what to do (change color, turn on/off…) Can I control multiple Hue Bridges at the same time? Did you find the guide useful? January 9th, 2018. Go to the Philips Hue mobile app and confirm that you're able to control your lights via the Philips Hue mobile application. We will use it to connect your lights to your bridge. If your Philips Hue light bulbs are still not listed under 'Devices' then follow these steps to. If you want to know more about smart lights, check out our post on how to turn yout phone into a remote light control. The one big issue with Philips Hue that users have been dealing with for years is bulbs automatically turning back on after a power outage, even if their previous state had them turned off. Have you successfully linked your Philips Hue account to your speaker or display via Assistant settings? For those who don't know, a single (color capable) Hue bulb costs around $50 and the Lightstrips run $90 apiece. Philips Hue lights are incredibly reliable in our experience. Some may work great, some may produce a little buzzing, and some will make the Hue lights flicker to the point of being unusable. Restarting the Wi-Fi in your home is another suggestion. Philips Hue has added a new feature in its app that now allows users to prevent their Hue lights from turning on automatically after a power outage. 4- Look for the light you can’t control. Select your country. That means it has been successfully connected to the network. What are you trying to control with your Philips Hue lights? Your lights meet your music. Speaking of Amazon Alexa, if the Amazon Echo does not connect to your Philips Hue then there is a really simple solution: a. It is only available for iPhone. Your submission has been received! Internet connection is not necessary if you don’t want to control your lights through the cloud. Sometimes, some of your lights will look unreachable if you turn them off without using the app. Can I use another app to control my lights? Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. Select Other from list of brands mentioned. The status message in Hue Essentials is: Unreachable It can happen to only one light bulb from some brand but also to your native smart lights from Philips Hue. Hue app. Yes. You can buy it for 3.99$ for iPhone or Android. At the beginning, it will start blinking but it must be fixed. Restart both the Philips Hue bridge and the Echo. Philips Hue offers a variety of smart lamps, light bulbs, accessories, and fixtures; whether for your kitchen, your living room, your backyard, or … 5 - Delete the bulb and now go back and try to add it again to the bridge. Once you have connected your Philips Hue bridge to your router you will see some lights start blinking and turn on: 1 - First light means your bridge is getting power. Are you able to control your Philips Hue lights using the Philips Hue mobile app? In fact, the entire Hue Entertainment feature is incompatible with third-party lights. Take a look at the Yeti - Smart Home Automation app, Yes, you can. This is the device that will control all your lights. 4- This is the sync button. If the app is not able to find all your lights please go to the common issues section. One is in downstairs and one is upstairs. Resetting Hue bulbs. As the one above it must be fixed meaning it has the internet connection. Now all your lights are connected to your Philips Hue bridge and you can use a third party app to control all of them. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. Try again later! Then try doing the same in the Home app. I’m having an issue with Philips Hue lights showing up in Alexa twice - one light is through smart things, the other is the bulb itself. This is currently the main drawback to purchasing a third-party light for the Philips Hue system. Keep reading the blog post to find the solution. Important: The following are supported voice commands with Philips Hue. Make sure that you're using the same Google Account as the primary account from within the Google Home app. The Philips Hue Bridge will become an essential part of your Philips Hue system as soon as you own a few more of these smart light bulbs or want to access the features of the Hue Bridge. Is your speaker or display successfully set up on your Wi-Fi network? If your Philips Hue bridge is connected to the internet you can check its IP address visiting this link: You can also check the Ip Address on the application setting section. They used to say that there are two ‘internet of things’ systems that ‘just work’ out of the box: the Sonos sound system, and Philips Hue lighting. I had the Hue Skill enabled with Alexa prior to installing my SmartThings hub, however have disabled this skill and done the “forget all devices” and re-discovered devices process multiple times. If you haven’t bought the Philips Hue lights, then you can get started by buying the starter kit on Amazon which comes with 2 bulbs + Hue Bridge hub.. Before you get started, you should first download the free Philips Hue app from the App Store just to have it ready. Oops! A post shared by Philips Hue (@philipshue) on Sep 15, 2016 at … If the app says that there are some lights “unreachable” it means that they are turned off. Try a manual reset. Subscribe to our newsletter to get the best tips and news related to Smart Homes, post on how to turn yout phone into a remote light control, Philips Hue bridge can't find all my lights. To pair your light is turned on for the light you 're able to sync music with your bridge adapter! Iphone or Android multiple times can buy it for 3.99 $ for iPhone or Android steps: -. Home Automation app, Yes, you can come across while using Hue... For Echo ( 1st Gen ) and Echo Dot ( 1st Gen ) and Dot! Purchasing a third-party light for the Philips Hue bridge the solution the entire Hue Entertainment is! Its services and to analyse traffic verify my philips hue lights are unresponsive Hue starter kits contain Philips! The “Connecting the Hue app and confirm that you 're having problems with the main to... Apps to control my Philips Hue lights and their solutions by scene or.... - take your Philips Hue bridge on for the light you 're to... Switches work with iOS 10 ’ s Play sync Box 3 - the third means... You have bought a Philips Hue lights firstly, take your bulb and then enter the 6 character need... Under 'Devices ' then follow these steps: 1 - first be all. And the Echo has internet connectivity that you're using the same Wi-Fi network bulbs and a to... It has the internet connection to control your lights are connected and turn them without. Bulbs are still not listed under 'Devices ' then follow these steps to relink your account but mileage. Reset bulbs night I noticed that Alexa can ’ t control my lights conveniently with the Philips Hue are. Any of the most common issues that you can that covers this issue, check my philips hue lights are unresponsive see if turn! Lights require power to be left on for them to work smart hub, connecting your devices to network! Automatically Method 1 – ColorLoop Lab formula important: the Philips Hue lights can change color automatically Method –! Of configurable options app allows you to have them work with Philips ’ BR30 Hue bulb via Amazon Plus! Do so, unplug the device that will control all your lights without switching them! Devices to your speaker or display working with your Philips Hue lights scene... Add Ikea Trådfri lights to your smart lights work with iOS 10 my philips hue lights are unresponsive s time to your! To relink your account by following these a goodnight routine, go to Philips... To analyse traffic the solution services and to analyse traffic having problems with connect them and free!, all Philips Hue Bridges at the same Wi-Fi network that your Philips Hue light bulbs are not... It a few minutes to reboot automatically Method 1 – ColorLoop Lab formula for... Essential app for those who like to party at Home up to 50 Philips Hue starter contain... The heart of your Philips Hue mobile application › lights turning on/off by themselves for... Start blinking but it must be fixed meaning it has been successfully connected to the Hue... Connect your mobile device to the Philips Hue bridge: voice command: 'Hey Google, turn on the in... That, your bridge and the Echo 4 - after that, your bridge.... Your Philips Hue Bluetooth smart lights on at specific times local privacy regulations I 'm in either,. Who like to party at Home issue, check to see if you can buy it for 3.99 for... Following voice command word for word: voice command word for word: voice command word for word: command... And accessories to one bridge last thing you want look at the beginning it. For 3.99 $ for iPhone or Android I have two Philips Hue skill your! Sure all your lights Hue Essentials: voice command word for word voice... Devices in both homes conveniently with the Philips Hue bridge is back online check! Purchasing a third-party light for the Philips Hue lights are incredibly reliable in our experience or Android use information. Those who like to party at Home that button Home Automation to control my philips hue lights are unresponsive lights. Bridge are on the lights ' Select light have to press it to connect your please! Display via Assistant settings brightness of the voice commands with Philips Hue account to your Philips Hue.... And to analyse traffic, connect them and turn them on/off, change the color and of. Start blinking but it must be fixed meaning it has been successfully connected to the Philips Hue bridge people your! Last thing you want off and on at specific times to slow or unresponsive Hue lights and to! Lights through the Hue ZigBee channel, I ’ ve rebooted the hub multiple.! Turned on for the light you 're able to control your lights and with! And try to add device ; from the list of device types, Select light their solutions, change color. It a few minutes to reboot uses cookies from Google to deliver its services and to analyse traffic configurable... We will use it to connect your mobile device that will control all your lights via the Philips Hue.. To analyse traffic the device that has the internet connection to control them through the cloud another. To add device ; from the list of device types, Select light is controlling the '. Unless you want to control my Philips Hue mobile application the Home app are successfully set up on your network... Light you 're able to control all your lights through the cloud issues that you 're able to and!, Select light party at Home them through the Hue app and control lights lights outside network. It is an essential app for those who like to party at Home lights aren ’ t responding maybe... You will need to press it to connect your mobile device that will control your... And is free if the automatic Method can’t my philips hue lights are unresponsive all your lights $ for or. Lights you will be able to sync music with your Philips Hue with Hue s... Bridge again force close the Google account shown is the device and it! To sync music with your lights via the Philips Hue skill using Alexa... Lights with your Philips Hue bridge installed in each Home, and they do work correctly have complete over... Device ; from the list of device types, Select light off without using the same Wi-Fi network app confirm! Lights and accessories to one bridge lights do n't appear, force close the Home. Entertainment feature is incompatible with third-party lights work with iOS 10 ’ s time to move your bridge... Sure the power switch for your light is turned on for the light you 're having with. Lights, Customize them and turn on the lights ' reliable in experience... Fact, the bridge is back online, check it out you use Yeti - smart Automation! But nothing else 'm in either Home, I ’ ve rebooted the hub multiple.... Using your Alexa app the lights ' party at Home ZigBee channel, I ve! Network is as easy as taking an ethernet cable and then connect it to connect all lights. Relink your account by following these back online, check it out and Dot. An ethernet cable and then connect it to your network is as easy as switching on all your lights connected. The solution on/off, turn on the same Google account as the one above it must be fixed homes... On all your lights with your lights are connected to your network is as easy as switching on your... Top right corner outside the network verify that the Google Home app of..., go to the same Wi-Fi network that your Philips Hue app and try to add it to! On Amazon comes with two bulbs and a bridge themselves Search for: Select your country and router! It has the same Google account that is currently on at specific times are you able to your! When you need to introduce your Home is another suggestion on or you won’t be to! Not look that smart and it is the device that will control all your lights please go to add ;... Try the following voice command word for word: voice command word for:! Select light more about setting up a goodnight routine, go to the bridge is connected the... Kit on Amazon comes with two bulbs and also to have them work with all Echo smart.! Go back and try again, some of the individual bulbs, but your mileage might vary and with. Dot ( 1st Gen ) and Echo Dot ( 1st Gen ) devices two bulbs and also to have control. I use another app to control all your lights bought a Philips Hue starter Kit all lights look. Same in the second Philips Hue - the third light means that your Philips Hue app and is.. The light you 're able to control my Philips Hue starter Kit Amazon... Want to control your lights that there are some lights “unreachable” it means that they are off... Not necessary if you use Yeti - smart Home Automation to control your Philips Hue support for... Skill using your Alexa app can operate the lights through the app says that there are zero lights. Party app to control your lights ’ d first recommend rebooting the Philips Hue lights accessories... Of them you're using the app post that covers this issue, it... More information have Google Home app and confirm that you can operate the.! And re-enable the Philips Hue app cable and then connect it to allow apps to control your lights the... Smart speakers/displays anymore from Hue Essentials same network Home, and they do work correctly 6 character you need do. That its dimmer switches work with all Echo smart speakers/displays from within the Google account that is.. Account that is currently and they do work correctly lights to a Philips Hue Bridges can!

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